Contact us

Contact Us

We're here to help with any questions about your travel plans

Get in Touch

We'd love to hear from you

Whether you have a question about features, pricing, need a demo, or anything else, our team is ready to answer all your questions.

Contact Information

Email Us

Our friendly team is here to help.

hello@betextravels.com

Call Us

Mon-Fri from 8am to 5pm.

+234 801 234 5678

Visit Us

Come say hello at our office.

123 Travel Street
Lagos, Nigeria

Working Hours

Our support is available:

  • Monday - Friday: 8am - 8pm WAT
  • Saturday: 9am - 5pm WAT
  • Sunday: Closed
FAQ

Frequently Asked Questions

Find quick answers to common questions about our services

How do I cancel or modify my booking?

You can cancel or modify your booking by logging into your account and going to "My Trips." Alternatively, you can contact our customer support team for assistance.

What is your refund policy?

Our refund policy varies depending on the type of booking and the provider's terms. You can find specific refund information on the booking confirmation page before finalizing your purchase.

How do I contact customer support?

You can reach our customer support team via email at support@betextravels.com, by phone at +234 801 234 5678, or through the live chat feature on our website and mobile app.

Do you offer travel insurance?

Yes, we offer travel insurance options through our trusted partners. You can add insurance during the booking process or contact our team to add it to an existing reservation.

Find Us

Visit our office or reach out to our global support centers

Map location

Betex Travels Headquarters

123 Travel Street
Lagos, Nigeria
West Africa
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